Appliance Repair Technician
Full Time • Chicago
The Role
About the Position
We are seeking a Factory (Appliance) Service Technician in Chicago to be the F&P brand ambassador for repairs and transform moments of panic into moments of delight for our clients by assessing and fixing our products within their homes.
You Will:
- Be the first face our customer sees when dealing with an appliance that needs to be repaired
- Manage the territory by driving our F&P branded vans to appointments and repairing products
- Manage van stock and ensure spare parts inventory, ordering parts when needed
- Complete all paperwork and documents related to service work in a timely manner and communicate effectively with both the client and internal team of progress or obstacles to resolving customer issues
- Develop and maintain superior product knowledge through all training media, service manuals, and training sessions
- Work cross collaboratively with the sales team to service any of our dealers within the territory
You Have:
- One to three years of appliance repair and troubleshooting experience
- Ability to read/interpret/understand documents such as schematics and diagrams and use tools and equipment for diagnosing and completing repairs
- Must have a valid driver license and acceptable motor vehicle record (will drive a company vehicle)
- Licensed with EPA for Sealed System refrigeration repairs preferred but not required
- Experience servicing Fisher & Paykel Appliances preferred
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
Compensation: $29.00 - $36.00 per hour
Fisher & Paykel Appliances designs, manufactures & markets a range of innovative household appliances developed with a commitment to technology, design, user-friendliness & environmental awareness. We have been designing products since 1934 & have grown into a global company operating in 50 countries, manufacturing in Thailand, Mexico, China and Italy. Our design heritage is founded on a pioneering spirit & a culture of curiosity that has challenged conventional appliance design to consistently deliver products tailored to human needs. For us, legacy is about looking to the future while ensuring what we develop today is aligned to the fundamental principles of sustainable design. We are committed to ongoing research and development. Our culture is one of open innovation, which allows people to work collaboratively to find insights & ideas that connect with our customers & respect our planet. Fisher & Paykel Appliances Ltd includes other subsidiary companies. Dynamic Cooking Systems Inc, in the USA specialises in outdoor & indoor cooking products some of which are now available in Australia & NZ, & Fisher & Paykel Italy specialises in European cooking products.
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